The starting point
Everything useful about roof repair visits was locked in a print-formatted file. On a phone it was effectively unreadable.
Case study
Readable roof repair visits pages, on any screen
When it comes to roof repair visits, one source now serves the phone, the desktop and the printer. Staff share precise links, and callers stop apologizing for not finding things.
- Client
- Tiled roof replacement contractor
- Region
- Columbia, South Carolina
- Team
- 4 staff; one locally managed operation
- Build window
- 25 working days from content approval
Where the site started
What it was costing the team
With roof repair visits, staff attached the entire file to answer single questions, and callers scrolled pages of irrelevant material to find one paragraph.
What we built
The material has been rewritten as accessible page sections covering inspection steps and the areas served. Descriptive headings, anchor links and a printable summary give visitors several ways to use the same content.
The parts of the build
- HTML reference pages
- Descriptive headings
- Section links
- Printable summary
25 working days, start to handover
25 working days after content approval, including staff review and handover.
Day 0
Content approved
The clock starts when the tiled roof replacement contractor signs off the wording, not at the first call.
The build
Built to the approved content
HTML reference pages and descriptive headings, built against the wording the team had already approved.
Before launch
Staff review
The business's own staff review the work before anything goes live.
Day 25
Handover
Live on the site, checked by the team, and handed over.
What changed
When it comes to roof repair visits, one source now serves the phone, the desktop and the printer. Staff share precise links, and callers stop apologizing for not finding things.
Book a demoI used to apologize before attaching our roof repair visits file. Now I paste a link and the conversation moves on.
Where this sits in the offer
Answer: every plan. Deck, Ridge and Peak all carry the features this build used.
Features this build used
Services this work sits under
- Roofing website redesignA roofing website redesign that keeps existing search rankings intact through a full redirect map, while fixing a design that no longer works.
- Roofing website designRoofing website design built around proof photos, service area pages and a fast estimate form, not a generic template with your logo swapped in.
Run a business like this one? See what the site carries for residential roofing contractors.
Questions about this build
How long did this build take?
25 working days after content approval, including staff review and handover. On a new site, each plan sets its own launch window from the onboarding call: 7 days on Deck, 10 days on Ridge, 15 days on Peak.
Which plan includes this kind of work?
Every plan. Deck, Ridge and Peak all carry the features this build used. Plans start at $127 a month, with the $697 build fee invoiced only after the site is live.
Why is the business not named?
On purpose. The client is described as a tiled roof replacement contractor in Columbia, South Carolina (4 staff; one locally managed operation). We never publish a client's business name, logo or web address in a case study; the quote carries the name and role of the person who said it.
Could the same thing be set up on my roofing site?
If it fits how your office works, yes. The parts used here (HTML reference pages, descriptive headings, section links, printable summary) are built around your own services, towns and wording, not copied from another client. A demo walks through what it would look like for your business before you commit to anything.
Want this fixed on your site?
A live walk-through of the site you would get, in about 30 minutes. Plans from $127 a month, the $697 build fee invoiced only after launch.